Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery Times We ship within the United States only (excluding Alaska and Hawaii).

• Free shipping on all orders over $50
• $3.95 flat rate on orders under $50
• Estimated delivery: 2-4 business days via USPS Ground Advantage

Order Tracking Once your order ships, you'll receive an email with your tracking number.

Lost or Damaged Packages If your order arrives damaged, contact us immediately at hello@getactiveroot.com with your order number and a photo.

Questions? Contact us at hello@getactiveroot.com